Start Managing Your Online Reputation

This morning, I decided to try one of the things which was suggested by Calvin; Webcamp KL community member, which was to:

What do you find when you google your past?

It’s definitely not the first time I’ve done this, but it’s been awhile since I did it. And when I started browsing, I went as deep in as 25 pages into Google’s search results. Through this exercise, I’d recommend any person who’s been online for more than 1 year to do it.

Just by searching my name, skipping my website and social media networks, I found some interesting things which I didn’t notice before.

You’re Not The Last Person on Earth

I found my name to be quite a common name. I found a local accredited lawyer with an office in JayaOne. A realty consultant whose company is based in Singapore and a few others.

Though I am me. A spaced out creative guy who co-founded a Malaysia web design company.

Know Who’s Talking About You

I knew a friend of mine who mentioned me in his article before. But what I didn’t know is, he may have written again about me – Web Design Is A Lowly Job? And participating in a professional organization such as BNI has taught me visibility is important.  So easy enough, I shared the article on my Facebook and tagged my friend to thank him.

However, there’s no guarantee everyone has a clean sheet. Which is why, this exercise can be very important to you. It gives you a chance to find out how you may have done good or bad to someone.

Give Thanks to People You May Have Missed

Some articles which mentioned me were of a social nature. For example, a friend on Twitter who said she knew about the SAD (Single Awareness Day) campaign when I mentioned it sometime ago.

It’s better late than never. So this gave me the opportunity to drop her a thank you note. 🙂

Don’t wait to hear someone tell you about it, Google your name or your business and see what comes out. Then, act on them appropriately.

Safety Decisions and Credibility on Foursquare

Foursquare is still my primary check-in tool when I’m moving around – despite Facebook Places. But I’d like to share with you how Foursquare influenced my safety decisions and how social media have had affected credibility during my last car service visit.

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Foursquare tips protected me

I already had plugged in my laptop, connected my power, attached my mouse and other peripherals. But after I checked-in and read the tips above, I quickly packed my things and scurried to the line of customer service personnel. Mainly because I don’t want anything missing from my car later and have someone tell me, your belongings are your responsibility – though it’s within their premises.

I asked the person who took my case if I could get something from my car. Thankfully, it was still in line to be serviced. That’s an experience how Foursquare tips influenced my safety concerns.

Foursquare tips affects your credibility long term

They say bad word of mouth spreads faster than good. Well, I’d say it also leaves a longer impression than good. Because though the tips left behind may have aged, I still took it into serious consideration which influenced my decision.

The best advice I can give to any local business with an official premise is to search your name on Foursquare. You may be surprised to find it’s already in there – users can freely create it on Foursquare. But most importantly, make sure you read the tips and check your credibility.