Remember how I was saying PacketOne (P1) wants to listen to customer feedback about their Wimax service in Malaysia? Well, their website upgrade proved to me they also listen to feedback on their website. I know this because I heavily recommended a number of things to their website manager during their P1 open floor discussion.
I’m also really happy about the upgrade because they’re not a company who listens and not do. This is the type of business culture many Malaysia companies don’t want to adapt. They don’t because they’re in fear of their bosses requests and because, they practically don’t want more work to do – though it helps them in the long term. But let me show you how the P1 website has been improved after the upgrade.