Maxis Malaysia Officially Launches Apple iPhone 3G

Ladies and gentlemen, it is CONFIRMED! It started off in Twitter about a private launch supposedly happening in KLCC – March 20 – 22. But my friends on Twitter have helped confirmed this. All it took was this landing page; Maxis iPhone. All great news and yippy-kai-yay aside, I personally think their Apple iPhone packages … Read more

To Limit or Not To Limit Internet Download Capacity

Honestly speaking, this sounds like a chicken and egg story. The one posing the question and the one answering the question wants their answers or renditions to be correct. Hence, it’s the same when someone asks; should Internet Service Providers (ISP) limit download capacity? The guy who downloads a lot would obviously feud while the lady who wants the Internet connection to be fast screams “booyah!”.

I recently found out after the whole Malaysia Wimax launch, selected ISPs implement what they term as a fair usage policy – even in Wimax. When the ISP applies this policy, it means its customers will use their provided Internet connection at a controlled rate. You might have heard the words; throttled, from your average Malaysian complaining about our Internet connection before. Think of it as not being able to fully utilize the promised speeds you were sold on. It sure pisses me off.

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How Do You Select an Internet Broadband Provider?

picture of lady on sofaOver a mamak session, I was discussing with a couple of friends about the recent troubled Internet connection I’ve been experiencing. As usual, similar complaints started coming out and all directed to only 1 provider. Needless to say, we all know who since they monopolize the market. LOL!

Despite our laughter, relating our own customer service cases and the useless results which spawned from it we started debating over what’s more important for an Internet provider in Malaysia. Was it the speed of the Internet connection packages? Was it the price with the fuel hike now and soon? Or, was it efficient and knowledgeable customer service support?

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