Back in January, Domain Registry Malaysia (formerly MYNIC) decided to introduce a new system for domain name owners to have better management of their domain name.
The new system was integrated but there’s a major problem now. They’ve changed the only known way by domain name owners to update their domain name information. I know this because my friend; Alvin, said:
Haha… its in the main left column INSIDE the Flash banner…
That was the only known way. However, I finally found at the corner of my eye, how to modify my domain name at the Domain Registry Malaysia – that’s a mouthful.
Step 1: Look for the Login Button
Someone must have thought an orange button would’ve been good enough. Well, it isn’t. Because I’d say it’s the most important part for the website followed by the domain name checker and whois.
Step 2: Enter User ID and Password
There’s a minor change here as well. It’s no longer called User ID but username. When MYNIC sends the details of newly registered domain names via email, it’s always User ID and not username. So better inform your clients about this.
Step 3: Enter the Contact Code
Seriously, I wonder if managing a .US is as cumbersome as this. Because a client’s first comment would go, what’s a contact code?
And there’s another interface design flaw here. You need to click on the magnifying glass icon to popup a window to start searching for the required contact code. This is a flaw because the first step in this process is you need to click on the icon first. Now, it’s placed at the end of the field like an action to perform AFTER you filled the field. And by the way, look out for the popup window in case your blocker is switched on. But if you already know it, great! You’ll save a lot of time, trust me.
Step 4: Start trying to search
In the popup window, there are several ways for you to search. From my experience, it was best to search using the first and last name. I tried using the domain name option, it works only sometimes. And the organization option is quite hopeless, I tried searching Simpleet or Exabytes and it had no records.
So best advice I have for you, store your contact codes in a document for better reference.
Step 5: Select the Contact Code
Once you’ve finally found your Contact Code, select it from the list. Now, you can proceed with logging into the system.
Step 6: You are in!
After going through all that, you will finally be logged in. It’s not a looker but I’ll say the system upgrade to finally be able to manage these details is welcomed. Not to mention, they now have a logout link. Yes, they didn’t have that previously.
So, I hope this mini guide helps you and maybe your clients out. And, do read my website review when they launched their new website earlier in 2008. I think the company who did it weren’t very happy with what I found. :P
Hi Danny, seem mynic launched their new website month ago, any comments ?
Yup, I did notice the newly tweaked MYNIC website. In my opinion, there’s still room for improvement and here are quick observations of the homepage:1. The development of the login button is really bad. If I turned off the styles or worst, image doesn’t load – login button would be missing completely. Because it’s not a text link or a substituted input image.2. Main menu is definitely better since it’s not in Flash anymore – makes it more accessible.3. The heading sizes in the main content area should be larger to better differentiate itself. The colors alone isn’t enough because the characteristic of the Century Gothic font for the paragraphs make it look nearly as big as the headings.Personally, I’d still put more priority on the Domain Check. Right now, the main menu, header logos and banners is still more prominence.That’s my 2 cents. And in relation to this published post, I really do hope they overhaul the back-end user interface much better than the website.