Im a first time user of this TGV online system (usually i choose GSC but since Sunway Pyramid is nearby my area, i gotta opt for TGV).

Navigation to check out movie time n pricing is tiresome and confusing…putar-belit!

Design wise, overall 1 out of 10…

And wats up with the tiny drop down menu (or drop to the right??) when we mouse over the cute LADY in UNiform? The menu is tiny. And the placement of the menu…should have been placed at the left panel or top panel of the webpage (maybe they have too low budget for their CMS to make a nice webpage like GSC la).

Overall again: Lack of user-interactiveness, haywired navigation, not user-friendly, thumbs-down design.

Cheers…now, how to apply for Maxis e-Money thingy? I’m using Digi la….Time to Change…..

Right now, I’ve no interest in scouring nearest GSC cinemas to see if they have tickets. Too troublesome with the whole process. That’s why when I want to book a movie now, it’s normally GSC, TGV then Cineleisure. All within distance of one another.

But here’s an idea for either GSC or TGV, have a function to search multiple cinemas at once. It’ll be heavy to your servers but it’s a huge convenience to customers. Think about it for a moment.

Even then, it was a major shambles, as the screening played for 20 mins without any sound, and then was halted, and we were reimbursed our money.

Those who wanted to be reimbursed in tickets so they can watch the next scheduled screening were told they had to pay an extra RM2 because the screening we were originally watching was the lower-priced morning show, and the next show was the higher-priced late afternoon slot.

Poor customer service like that was why I quit TGV from then on. Never looked back.