Firstly good article kudos for publishing it :]

Yeah when they said they have few complaints i was shocked speechless. many people have complained to their customer service.

These days people can’t be bothered because we all already know how Tmnut thinks. Let customer complaints fall on deaf ears, after they get bored and too tired to complain, so there is no more complaints = problem solved. Typical Malaysian style >->;

They aren’t interested in finding real solutions, their only interested in keeping the status quo as being a monopoly. If they were offering a superior service i don’t think anyone would complain if they were a monopoly or not, but unfortunately this is not the case.

What we get instead is a Government that year after year keeps defending this x-inefficient company that is a failure to Malaysia, and they have done all they can to keep tmnut as a monopoly at the expense of internet development in our country. X-inefficient companies are like the failed companies back during Russia soviet days which their government had kept afloat even though they were not good performers and would be killed off if the government had allowed other companies to compete with them….. This is what is currently happening with TMNUT and Proton o_O:

Why wasn’t TNB allowed to provide internet through the powerlines ? The technology and infrastructure is already in place, so why wasn’t this done ? Someone should have a good look why the government decided not to let TNB work on broadband of the power lines.

Anwyay…. sure HSBB and the AAG is a good start but I WAS VERY UPSET when i read the small print that basically said, 7 more years of guranteed monopoly to tmnut.

If Tmnut doesn’t want to invest in a nationwide fiber optic broadband without such a huge incentive for them, just give the tender to the competition. Heck one of them even offered to use their own funding and get international expertise from Sweden, Japan, South Korea to help build it.

In regards to the tender awared to tmnut, i had read a dialogue in a parliament meeting where one MP asked why the tender to tmnut had not been opened up for debate, and the speaker said he would send a letter to the mp to explain it. I have not yet seen what that explanation was, but i am sure many of us would be interested to know what lame ass excuse they will give.

It’s sad because forget about even Japan, South Korea and Europe, just look at Singapore, Thailand, Australia and Indonesia …. their internet development is improving alot while we are getting left behind.

HSBB may be available mostly around Klang Valley in the fourth quarter this year, so i can’t say they aren’t doing anything now, but when i say development, i mean that our development is being impeded by monopolization of the industry to tmnut ……. major reforms need to be undertaken so the HSBB is open to all industry players so we can finally see some real competition as if they don’t provide a good service we will subscribe to another ISP.

Currently we are at the mercy of tmnut who can do as they please while their masters look on in glee…

- A dissapointed Malaysian

Anyway, if you understood what I replied you’d know I did address what Shariff said.