Get TMNet to Refund You RM10 Per Day

Here’s something I bet not a lot of people know about. Because if word got out, I betcha TMNet will crumble soon. One of my business network members was complaining about how his Internet connection was up and down. Worst part is when he sends an email the connection goes down.

Anyway, he related his connection problem to you know who and was left frustrated in the end – as usual. Later he found out from another friend, you has the right as the subscriber to demand a daily refund whenever the connection is down for more than 24 hours. Each day is supposedly around RM10. During this time of turmoil, RM10 is enough to fill a quarter pertrol in my MyVi.

Now I’m wondering, is it really worth our time and money to stick with TMNet. Though I may not be paying RM88 per month, RM1056 per year is a lot of money. Think of the fuel savings one could have if we didn’t subscribe to such a crappy service. I would’ve gone back to Jaring if they weren’t promoting their wireless service so much. But many providers now have gone wireless because who d’you think owns the wired lines? Right.

Therefore, besides wired broadband and current WiFi technology what other possible services are there? Despite WiMAX being plastered all over The Star recently, what prices can we expect from this new service?

Let’s make a quick check on the current prices. Time Broadband’s best package (448kbps) is priced RM138 monthy excluding one-time setup. Then, there’s Airzed offering RM188 for their lowest Wimax package – unavailable yet. The other player in the Wimax market I hear about in the newspapers as often as YTL was P1. There’s nothing on P1′s website but I’m sure like any business, you’ll have to go head-to-head. Which means it’s lowest is either going to be RM150 or RM200.

Ideally, I find the government should take this opportunity to expand our broadband reach and increase the Internet penetration rate overall. WiMAX allows them this opportunity and I believe the government should subsidize the subscription required. Maybe work on a 1-2 year promotional plan with P1 since they’ve launched Wireless@KL.

If that happens, I’ve a hunch the price can challenge TMNet’s RM88 per month package. And the general Malaysia population will have Internet usage. What do you think?

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