Maxis Support for Apple iPhone in Malaysia

Telephone pollsBefore I first took my Apple iPhone in Malaysia for a spin, I already read about it’s compatibility issue of my telco provider; Maxis. The Maxis compatibility issue is it disapproves any incoming calls when my Maxis simcard is inserted in my Apple iPhone. I also experienced this first hand on the first day I got my Apple iPhone because a client of mine tried calling me. Oops! But he’s forgotten about it ever since I showed him the device. *grin*

And ever since I started blogging about the Apple iPhone in Malaysia, many potential buyers and owners have expressed their distressed over Maxis incompatibility with the Apple iPhone. There was a blogger who mentioned he wrote to the Maxis support. All the support could do was reply the Maxis network doesn’t support the Apple iPhone in Malaysia at this point of time. It’s just sad I tell you. Especially when DiGi and Celcom networks have no related issues. On the other hand, good news seems to be in certain areas now.

Based on what I’ve been reading at the Low Yat iPhone Club, members are reporting Maxis (Malaysia) support for incoming calls in certain areas. The mentioned areas so far are:

  • Subang
  • Sunway
  • ARA Damansara
  • Saujana Subang
  • Kelana Jaya (certain areas)
  • Damansara Heights
  • SS2, PJ
  • Bangsar KL
  • Section 14, PJ
  • Damansara Perdana
  • Taman Tun Dr.Ismail
  • Mutiara Damansara (Ikea)
  • Bandar Utama (Centrepoint)
  • PJ 222/223 Area
  • Section 16, PJ near Phileo Damansara area

One commenter; Isaac, was informed to upgrade to Maxis 3G for his Apple iPhone to work with Maxis in Malaysia. It is NOT necessary to upgrade to Maxis 3G in order for your Apple iPhone to work in Malaysia. Proof is a fellow Low Yat member on a normal 128k Maxis sim card is receiving incoming calls at the moment.

I have to say Maxis (Malaysia) is not fully supported around the area of Kelana Jaya. I just swapped the sim card and asked a friend to call me. He said he couldn’t get through. Therefore, the entire area of Kelana Jaya is not supported.

Certain forum members reaching Sabah has also tried but failed to receive any Maxis incoming calls. Based on the list given, you should assume the entire area of the above mentioned isn’t fully supported. In other words, it may only be a small radius of the huge Maxis (Malaysia) network.

Well, at least this gives a breather to all Maxis (Malaysia) users – like myself; they are doing something about it. Let’s all hope they’ll get this done by year end so all Apple iPhone users in Malaysia can start 2008 with a bang.

I’ll write a follow-up article on the Maxis Malaysia support for Apple iPhone in Malaysia once my area is finally supported. Until then, have you seen how sharp is the Apple iPhone built-in camera?

Simple question: Is it working in your area? And where?

[tags]Apple iPhone , Malaysia, Maxis, Malaysia telecommunication, Maxis 3G, Maxis support[/tags]

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34 Responses to “Maxis Support for Apple iPhone in Malaysia”

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  1. Response #1 by keeyit on November 16th, 2007

    This is a good news for iPhone fans

  2. Response #2 by Danny Foo on November 16th, 2007

    I just swapped my Maxis sim card again and it’s working in the SS4 area now. :)

  3. Response #3 by Veronicle on November 19th, 2007

    Hey im using the iphone too . it works well with digi and celcom too

    http://www.theveronicles.blogspot.com/

  4. Response #4 by Danny Foo on November 19th, 2007

    Veron:
    I’m surprised you weren’t drooling all over Bie’s phone yet. :P

    Anyway, as you said it’s a WANT but not a NEED. Just that it is so friendly and great it becomes your WANT after awhile. ;)

    And I can see it was unlocked using anySIM. *grin*

  5. Response #5 by Alan on November 28th, 2007

    I’m in Kuching. It’s working fine on my maxis line now :)

  6. Response #6 by Danny Foo on November 28th, 2007

    That’s great, Alan. Have you experienced any drop line while on the phone? A fellow iPhone user was reporting that before.

  7. Response #7 by Joy on February 24th, 2008

    I’ve been thinking of buying either a giorgio armani samsung or a iPhone,i really like both but i’m afraid that the iPhone would not work aroung my area,pls reply soon,i stay near Damansara Indah.

  8. Response #8 by Danny Foo on February 24th, 2008

    There shouldn’t be any problem with the connection in Damansara Indah, Joy.

    Maxis already rolled out national coverage quite awhile ago. If there are still areas not covered, it would mean Maxis was lying. You are on Maxis, right?

    Anyway, my vote is the iPhone if you really want to make a fashion statement. The Armani phone doesn’t look all that sexy. :P And it doesn’t support 3G!

  9. Response #9 by Jamiey on March 13th, 2008

    hye danny,

    i’m thinking of getting an iPhone too but it makes me skeptical considering the problem on the network etc. in your blog u mentioned that maxis is still working on the prob…how about digi and celcom? are they working fine even in tawau, sabah? thanx danny :)

  10. Response #10 by Timothy Goh on March 13th, 2008

    Dear Jamiey,

    If you take a closer look at the date of Danny’s post regarding the Maxis issues, it dates back a good 4 months ago in mid-November last year. Having said that, please be reassured that the iPhone’s cellular network issues here in Malaysia, with Maxis in particular, have already matured and settled in very well.

    First, the initial problems concerning the iPhone’s cellular radio transmissions to Maxis’ local cell towers are no longer existent. Being a Maxis user myself, I can still remember clearly, November the 27th as the faithful date Maxis officially declared its doors open to the iPhone… Well, it wasn’t THAT sentimental :P But it did mark the day when a good number of us seasoned Maxis users could finally pop out and be rid of the DiGi prepaid SIM which had plagued our iPhones for months. Ever since then, more and more iPhone users nationwide have been reporting in their various areas to confirm Maxis call-in functionality. Some earlier reports of several rural regions still having minor problems with their lines were clarified by Maxis technicians as ‘still undergoing testing stages’. But anyhow, it has been 4 months since then, and as of today it is already VERY safe to say now that Maxis is 100% functional on the iPhone, wheras there have even been testimonials from iPhone users involving East Malaysian lines receiving much better performances from their lines than when compared to the Peninsular. You can most definitely get your iPhone now without that on your mind. :)

    As for your second inquiry, there have also been a minority of isolated reports with incidents involving older 64K SIM cards being unable to receive optimum connection strengths on the iPhone. This problem, however, is a simple matter to resolve, which is by replacing the SIM with your service provider. If you’re curious, I’ve only read of less than 8 such incidents in local tech forums thus far, so it’s not something to worry about, just something to note. Hopefully that answers your questions, and puts your worries and concerns to rest. Thanks for the inquiry. Good luck!

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